Frequently Asked Questions (FAQ)
Explore the most frequently asked questions by our users.
Explore the most frequently asked questions by our users.
To delete your Choto.co account, go to your Profile Settings and select Request Deletion.
Your account will be deactivated immediately.
If you have an active auto-renewal subscription, it will be disabled automatically.
You can log back in within 14 days to cancel the deletion request.
If you wish to resume your auto-renewal subscription, visit the Billing section from your profile page to re-enable it.
Important: Account deletion is permanent and cannot be undone. Please make sure to back up any important data before proceeding.
If you have any questions or need assistance, feel free to contact us at contact@choto.co.
Yes, you can delete your card from your profile after your subscription has expired. However, you may not be able to remove the card while your subscription is still active, as it is required for auto-renewal billing. This limitation is enforced by our payment gateway partner's policy, which mandates that a valid payment method must be retained until the end of the active subscription period.
Important Privacy Note: choto.co does not store or hold any card information directly. All payment details are securely handled and processed by our trusted payment gateway provider in compliance with industry-standard security protocols.
When you subscribe to choto.co, your plan renews automatically every month. You’ll be billed in the next cycle unless canceled. If the auto-payment fails, you enter a 7-day grace period, during which the system retries the payment. If it still fails, your subscription will be canceled, and you’ll receive notifications of the failed attempts. Tip: Keep your payment details updated to avoid interruptions.
A Premium subscription offers advanced features like unlimited link creation, editable URLs, custom expiration settings, and detailed analytics dashboards. It’s ideal for marketers, professionals, and businesses that require control, customization, and insights into user engagement. Premium also removes usage limits that exist for guests and free users.
Features like link editing, setting custom expiration dates, and viewing detailed analytics (device type, browser, location, etc.) are exclusive to Premium users. These tools require additional processing and infrastructure, which is why they are reserved for those on paid plans. If you're seeing limitations, consider upgrading to unlock the full potential of choto.co.
Yes, you can shorten links on choto.co without signing up. Guest users are allowed to create up to 5 short links, which remain active for 1 month. However, guests cannot manage, edit, or track those links. Free registered users gain access to additional features but cannot set expiration dates. Premium users can set custom expiration times and have full control over their links’ lifespan.
Using choto.co offers numerous advantages: short links are cleaner, easier to share, and take up less space ideal for social media, email, or text. With choto.co, you also gain access to advanced analytics such as click tracking, device and location data, and referral sources. You can customize links with branded aliases, set expiration dates for time-sensitive content, and manage everything from a single dashboard. choto.co also generates QR codes for your links, making it useful for print or offline marketing efforts.
choto.co is a powerful URL shortening and link management platform that lets you create, customize, and track short links. It’s designed to optimize how you share content, whether for personal use, social media, or marketing campaigns. The platform offers a free plan with basic features like short link creation and essential analytics. For more advanced capabilities like editing links, setting custom expiration dates, and viewing detailed analytics, users can upgrade to the Premium Plan at any time.